Careers with EFG

With multiple restaurants in three Asian countries, EFG offers significant opportunities for those seeking a career in the fast emerging Food & Beverage industry. Being part of the RMA Group, EFG offers a comprehensive management development training program, complemented by brand-specific training provided by some of the leading international F&B brands and franchisors in the world. Careers are available in Restaurant Operations, Procurement and Supply Chain, Call Center and Delivery, Marketing, and Support Operations.

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Job Details

Seniority Level: Associate
Industry:Food & Beverages
Employment Type: Full-time
Job Functions: Administrative

Responsibilities

Help us to Deliver Happiness.

  1. Drive the Strategic Marketing planning and execution
  2. Manage social media & app & website with all best practices and the best innovative, creative and customer-engaging approach, while following the brands guidelines
  3. Organize and pilot exciting Marketing events and CSR

Phone:

070 55 56 34
010 804 883
 
Email:
Chanmolika.m@rmagroup.net
Hangnisa.Tek@rmagroup.net
 
Apply Online:

Job Details

Seniority Level: Management
Industry: Food & Beverages
Employment Type: Full-time
Job Functions: Management

Job Purpose 

The Deputy General Manager will be responsible for the business in Cambodia, with a strong focus on  growth and data analysis. Responsibilities include rolling-out the annual business strategy, taking care of  operational leadership, developing business analysis tools and dashboards and optimizing process based  on sales volumes. Besides, the job holder will organize and control activities directing, guiding,  supervising and evaluating the performance of the team members and will contribute to the overall  achievement of the company in both short-term and long-term goals. 

Responsibilities

– Develop annual budget and business strategy, and annual operating plan and resources planning and  allocations. 

– Develop and update operating and customer service standards that optimize returns on assets,  increases sales and improves profits. The guidelines shall also be applicable to all franchisees’ stores  and/or central production unit. 

– Participate in key decision making with the senior Management Team. 

– Oversee capital expenditure budgets/projects. 

– Visit / audit franchisee stores and act as a central point of control for the brand – Ensure high food safety standards at all times in the commissary and the stores. – Set sales target of the responsible areas and drive sales to ensure achieving target. – Evaluate sales trends and take appropriate action plan to close the sales gaps. – Provide inputs and actively involved with Operations team and Marketing team in developing and  implementing local store marketing (LSM) program to maximize sales growth. 

– Identify problems within the business, including through using data gathering (collect, analyze,  summarize) and evaluate outcome requirements 

– Recommend controls by identifying problems and writing improved procedures, develop operational  metrics 

– Monitor project progress by tracking activity, writing progress reports, recommending actions for the  business to improve 

– With the support of HR, take appropriate employment actions to ensure quality of management and  proper staffing levels. 

– Lead the team to create, develop and update any related procedures/ systems and operational  manuals. 

– Coach, counsel and develop operations team in the achievement of company standards and their  personal development plans. 

– Evaluate and ensure proper training phases are successfully completed 

– Utilize a communication process to ensure all staff is aware of expectations and performance  standards.

– Champion product quality and customer service by ensuring implementation of efficient customer  focus processes (service, training, OSAT, NPS, customer experience, etc.) 

Job Qualifications 

– At least 5-year experience in management positions of F&B or hospitality operations. – Experience with budgets, P&L statements, capital expenditures and planning and forecasting. – Knowledge of standards or food safety and sanitation audits. 

– Strong analytical skills 

– Results driven and people oriented

Phone:

070 55 56 34
010 804 883
 
Email:
Chanmolika.m@rmagroup.net
Hangnisa.Tek@rmagroup.net

Job Details

Seniority Level: Management
Industry: Food & Beverages
Employment Type: Full-time
Job Functions: Management

Job Purpose 

The position will report to General Manager of EFG Cambodia to support all brands in Cambodia. EFG  Cambodia is currently operating 66 franchise F&B outlets in 7 cities. The Property manager’s role  and responsibilities are to identify the best locations with the best price for the company to open new  outlets and relocations by providing good analysis on locations and at best cost. She/he will be  working closely with Legal team to produce the lease agreement for the best interest of the company.  She/he will also ensure that the construction permit is correctly obtained and at correct cost and in a  timely manner. At the same time, she/he will be keeping good relationship with all landlords. 

Key Responsibilities: 

– Providing monthly updates on Retail market including shopping malls, plaza, community mall, and  real estate’s development in Cambodia. The information includes details of projects, terms and  conditions of lease, … 

– Making analysis and come up with lease proposals of key terms and conditions and  make recommendations to GM. The Property Manager will then negotiate with landlord. 

– Working closely with company legal team and making draft of lease agreement. 

– Studying trade zones including residential population, household living standard / purchasing  power, companies, businesses, and government institution, competitors, traffic generators, 

– Updating competitor’s business performance including their sales by outlet, movement, activities,  and profitability. 

– Analyzing competitor’s location strategy and their trade zones strategy. 

– Updating monthly company’s rental deals (terms and conditions), proposing re-negotiation for  renewal period, and alerting GM 6 to 12 months earlier than the lease maturity.

– Analyzing rental cost and suggesting rental fee and charges for potential new locations. 

– Attending meeting, seminar, and events to keep ourselves updated on real estate and retails  market trends. 

– Providing sales analysis report by store of its trade zones performance including sales by channel,  sales by trade zone, product mix, tickets mix, promotion partition, leaflet penetration rate.

– Applying construction permit to local government for fit-out construction; and dealing with  other government and non-government agencies for all their requirements. 

– Keeping good relationship with all landlords. 

– Looking for opportunity to save on rental fee through negotiation with landlords and relocation  of store. 

– Performing other duties as requested by the General Manager.

Job Qualifications: 

– Education : Business administration degree preferable Accounting and Finance.  – Languages : English and Chinese Mandarin is a plus. 

– Work experiences: minimum 3 years professional work in related filed. – Computer skills: Power point, Excel (preferably Advanced excel), Power BI, etc.

Phone:

070 55 56 34
010 804 883
 
Email:
Chanmolika.m@rmagroup.net
Hangnisa.Tek@rmagroup.net