Careers with EFG

With multiple restaurants in three Asian countries, EFG offers significant opportunities for those seeking a career in the fast emerging Food & Beverage industry. Being part of the RMA Group, EFG offers a comprehensive management development training program, complemented by brand-specific training provided by some of the leading international F&B brands and franchisors in the world. Careers are available in Restaurant Operations, Procurement and Supply Chain, Call Center and Delivery, Marketing, and Support Operations.

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Job Details

Seniority Level: Associate
Industry:Food & Beverages
Employment Type: Full-time
Job Functions: Administrative

Responsibilities

Help us to Deliver Happiness.

  1. Drive the Strategic Marketing planning and execution
  2. Manage social media & app & website with all best practices and the best innovative, creative and customer-engaging approach, while following the brands guidelines
  3. Organize and pilot exciting Marketing events and CSR

Phone:

070 55 56 34
010 804 883
 
Email:
Chanmolika.m@rmagroup.net
Hangnisa.Tek@rmagroup.net
 
Apply Online:

Job Details

Seniority Level: Management
Industry: Food & Beverages
Employment Type: Full-time
Job Functions: Management

Job Purpose 

The Deputy General Manager will be responsible for the business in Cambodia, with a strong focus on  growth and data analysis. Responsibilities include rolling-out the annual business strategy, taking care of  operational leadership, developing business analysis tools and dashboards and optimizing process based  on sales volumes. Besides, the job holder will organize and control activities directing, guiding,  supervising and evaluating the performance of the team members and will contribute to the overall  achievement of the company in both short-term and long-term goals. 

Responsibilities

– Develop annual budget and business strategy, and annual operating plan and resources planning and  allocations. 

– Develop and update operating and customer service standards that optimize returns on assets,  increases sales and improves profits. The guidelines shall also be applicable to all franchisees’ stores  and/or central production unit. 

– Participate in key decision making with the senior Management Team. 

– Oversee capital expenditure budgets/projects. 

– Visit / audit franchisee stores and act as a central point of control for the brand – Ensure high food safety standards at all times in the commissary and the stores. – Set sales target of the responsible areas and drive sales to ensure achieving target. – Evaluate sales trends and take appropriate action plan to close the sales gaps. – Provide inputs and actively involved with Operations team and Marketing team in developing and  implementing local store marketing (LSM) program to maximize sales growth. 

– Identify problems within the business, including through using data gathering (collect, analyze,  summarize) and evaluate outcome requirements 

– Recommend controls by identifying problems and writing improved procedures, develop operational  metrics 

– Monitor project progress by tracking activity, writing progress reports, recommending actions for the  business to improve 

– With the support of HR, take appropriate employment actions to ensure quality of management and  proper staffing levels. 

– Lead the team to create, develop and update any related procedures/ systems and operational  manuals. 

– Coach, counsel and develop operations team in the achievement of company standards and their  personal development plans. 

– Evaluate and ensure proper training phases are successfully completed 

– Utilize a communication process to ensure all staff is aware of expectations and performance  standards.

– Champion product quality and customer service by ensuring implementation of efficient customer  focus processes (service, training, OSAT, NPS, customer experience, etc.) 

Job Qualifications 

– At least 5-year experience in management positions of F&B or hospitality operations. – Experience with budgets, P&L statements, capital expenditures and planning and forecasting. – Knowledge of standards or food safety and sanitation audits. 

– Strong analytical skills 

– Results driven and people oriented

Phone:

070 55 56 34
010 804 883
 
Email:
Chanmolika.m@rmagroup.net
Hangnisa.Tek@rmagroup.net

Job Details

Seniority Level: Management
Industry: Food & Beverages
Employment Type: Full-time
Job Functions: Management

Key Responsibilities: 

Procurement and Supply Chain Management
1. Implement strategic procurement including sourcing strategy, supplier selection and evaluation, quality management, customer relationship management and performance measurement
2. Be responsible for introducing process and policy improvements in the supply chain and procurement department
3. Manage relationships with vendors, suppliers and contractors that facilitate smooth flow of services to the company
4. Vendor/supplier management and negotiations
5. Provide oversight and risk assessments over contract management processes and ensure transparency
6. Determine supplier performance metrics, to provide performance feedback, manage product forecasts or changes
7. Ensure effective use of internal Standard Operating Procedures in Procurement and Supply Chain, control of workflows, continuous business processes monitoring and elaboration of improvements in systems and processes
8. Oversee and manage IT systems that track shipments, inventory, and the supply of goods.
9. Manage the entire process in the planning of procurement and supply chain activities, demand planning, inventory control, logistics, warehouse and distribution, ensuring effective functioning processes to avoid costly delays and lost opportunities
10. Implement effective internal control, proper design and functioning of ERP systems
11. Analyze data to inform operational decisions or activities, provide guidance and lead the team to increase inventory turns, reduce waste, or optimize customer service
12. Collaborate with other departments to determine process improvements and inventory forecast and control mechanisms to optimize stock level and minimize wastage
13. Collaborate with Warehouse Management to improve transportation processes and procedures.
14. Prepare weekly, monthly, quarterly and annual procurement and supply chain plans and progress reports as required
15. Manage an accurate and up-to-date inventory system across all storage locations and ensure stock takes are performed

Portfolio/Franchisors management
1. Rationalize demand plan & drive to a united view of the business
2. Evaluate, prioritize, and drive each partner’s supply chain/procurement initiatives (i.e., supplier selection and evaluation, LTO, BOGO, business automation)
3. Participate in the coordination of engineering changes, product line extensions, or new product launches to ensure orderly and timely transition in materials or production flow with franchisors
4. Manage operations research or logistic projects
5. Engage with key partners in sales/marketing/business operations to understand the characteristics of the portfolio as well as messaging the challenges in the supply chain area
Team management
1. Leads the procurement & supply chain team in executing best practices and measuring performance through agreed upon Key Performance Indicators (KPIs).
2. Develop and maintain a high-performance culture, resulting in improved levels of customer service to interior and exterior customers.
3. Train and evaluate others reporting to the role (e.g. Sourcing/Purchasing, Demand and Supply Planning, Procurement Officers, Central Kitchen and Warehouse Operations).

Others:
1. Research and evaluate competitors’ procurement process, and their vendors & manufacturers; and provide updates to company’s management for strategic management in keeping potential growth

 

Job Qualifications: 

  • Past experience in food & beverage industry. Past experience in Supply Chain and Procurement functions required. Past experience using ERP system, proficient in English and Khmer. Good command in MS Office (Word, excel etc.)– Strong analytical skills.
  • Result focus – Showing a passion for improving the delivery of services with a commitment to continuous improvement
  • Interpersonal: Positive and can-do attitude, strong in negotiation and communication
  • Planning, organization, time and project management skills
  • Creativity – Demonstrate intellectual curiosity about why things are the way they are. Challenge the status quo.

Phone:

070 55 56 34
010 804 883
 
Email: